Best Western Plus Palm Desert Resort
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The staff was very welcoming and pretty awesome until the final morning , the female working the front counter was an out rite $&@&&#%# very rude and short and thought maybe a bad time so we came back an hour or two later and it was worse she was yelling at this elderly lady for taking to long getting her id out of her wallet , got her all frazzled and dropped her nurse and wallet and was just confused why she was be treated in such way and I just could see why this woman behind the counter could have a hub working with tourists I hospitality position , because of her I don’t think we will be returning to this locations again and I come every month now to the area so good luck BE management you got your hands full with this one .
Matthew
2025年7月
Nice staff, clean rooms, excellent breakfast with made to order eggs, bacon, pancakes, and hashbrowns with real plates and silverware. Rooms are a bit dated but appear well maintained. Grounds also well maintained.
Zach
2025年4月
This hotel is the best in the area! The location is excellent, and the rooms are always spotless. They offer a fantastic selection for breakfast, which made my stay even better!
Alessandra
2025年8月
Amazing breakfast choices all cooked to order by chef. Also a good selection of fruit, cereal and yogurt. A lovely good sized pool with hot tub as well. Pool and area around it kept clean.Nice surroundings with garden setting. Well away from main road. Comfortable clean room which was well maintained by cleaning staff and plenty of fluffy towels patio or balcony to sit on All staff are friendly and helpful Supermarket across the road and also Panda Express and Dominoes
Jennifer
2024年7月
Everyone very welcoming, my room was lovely overlooking the pool, which was heated and great to swim in. The staff were happy to accommodate my request for sunny room when I arrived! My room was very clean with microwave, small fridge and coffee machine, bathroom was updated and had high quality products for hair/shower etc. I was able to walk for coffee, groceries within 5 mins. Also able to walk to El Paseo shopping area in 30 mins for great restaurants shopping etc.
Carole
2025年1月
The sink in the bathroom was very slow draining. Maintenance responded quickly and repaired the issue. The room safe was not working. Maintenance replaced the battery and all was good, Housekeeping was very good. The ladies were friendly and took care of our room every day we were there..
William
2025年2月
This is our favorite hotel in all of Palm Desert. It’s safe, clean near everything. The jacuzzi is wonderful and the pool is very nice. Event with 2-3 families in the pool there is room to swim.
Michele
2024年5月
the breakfast was great everyday, the pool was very comfortable, the spa lacked the bubble jets you would expect, the room was clean, quiet and spacious. The overall staff was very courteous and happy all of the time and always took care of our needs right away.
Glenn
2023年11月
lovely pool and comfortable room Amazing breakfasts cooked to order. Breakfast area well managed and kept clean and tidy. Supermarket over the road and a Panda Express Friendly staff on reception. Rooms serviced every day Have stayed here regularly over the years and it is as good as ever
Jennifer
2025年8月
I have stayed at this place many times in past while visiting a tennis tournament. The last room improvement was very nice, the rooms are very clean and feel fresh!!!!
Aleksa
2024年10月
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